PRIVACY POLICY

This Privacy Policy describes the principles for processing and protecting personal data
of users of the website and services provided by visualSphere ("we", "us", "our").

We value your privacy and take all necessary measures to ensure that your personal data
is processed in compliance with applicable laws, in particular with Regulation (EU) 2016/679
of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
 

1. Data Controller

The controller of your personal data is visualSphere, operating in Poland.
For all matters related to the processing of personal data, you can contact us via:
📧 info@visualsphere.pl

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2. Scope of Data Processed

We process the following categories of personal data:

• Identification data – first name, last name, company name (if applicable);

• Contact data – email address, phone number, mailing address;

• Billing data – tax ID number (NIP), details required for invoicing;

• Website usage data – IP address, browser type, operating system, visited pages, session duration;

• Cookies and similar technologies – for statistical, analytical, and marketing purposes (in accordance with our Cookie Policy).

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3. Purposes and Legal Basis for Processing

Your personal data is processed for the following purposes and on the following legal bases:

• Service delivery – Art. 6(1)(b) GDPR (necessary to perform a contract or take steps prior to entering into a contract).

• Handling inquiries and communication – Art. 6(1)(f) GDPR (legitimate interest – responding to user inquiries).

• Accounting and tax obligations – Art. 6(1)(c) GDPR (legal obligation).

• Marketing and commercial communication – Art. 6(1)(a) GDPR (consent).

• Analytics and service improvement – Art. 6(1)(f) GDPR (legitimate interest of the controller).

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4. Data Sharing

Your personal data may be shared with:

• service providers acting on our behalf (e.g., IT providers, hosting companies, accountants),

• public authorities if required by law,

• payment processors or courier services (if applicable).

We do not transfer data outside the European Economic Area unless necessary for service delivery, in which case appropriate safeguards under GDPR are applied.

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5. Data Retention Period

Your personal data will be stored for:

• the duration of the contract and to meet legal obligations,

• until consent is withdrawn (if processing is based on consent),

• or until claims related to the contract expire (up to 6 years for tax and accounting purposes).

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6. Your Rights

You have the right to:

• access your data (receive a copy of your data),

• rectify your data (correct inaccurate or incomplete information),

• erase your data (“right to be forgotten”),

• restrict processing,

• data portability,

• object to processing based on the controller’s legitimate interest,

• withdraw consent at any time (where processing is based on consent).

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To exercise these rights, contact us at: info@visualsphere.pl

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You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) or another competent supervisory authority if you believe that the processing

of your personal data violates the law.

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7. Data Security

We use appropriate technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or destruction.

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8. Cookies

Our website uses cookies and similar technologies to ensure its proper functioning, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

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9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be published on this page and will take effect upon publication.

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10. Contact

If you have any questions about this Privacy Policy or the way we process your personal data, please contact us at:
📧 info@visualsphere.pl

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Last updated: September 27, 2025